Customer support

On this page, you will find various resources to help you get started with our HACCP software.

Our support team and our HACCP experts

EEat’s team is available to answer all of your questions. We will happily help you in the configuration of your establishment or support you in the implementation of your HACCP method.

Don’t hesitate to contact us for additional information.

FAQ

Starting the EEat application

Profile management

Self-checks management

Sensors and printers management

Configuration of my site’s data

Support request

Starting the EEat application

Consult our first use guides in order to guarantee you a serene discovery of our application without apprehension.

First time user guide to the EEat application

Installing the EEat app on my tablet or phone

Unable to enter sub-zero temperatures on my tablet

How do I navigate between multiple sites/establishments?

Profile management

Change my password

Self-checks management

Display the history of my self-checks

You forgot to enter a self-check, how do you make up for it?

Presenting data during a SCAV/DDPP inspection

Sensors and printers management

How do I activate the EEatbox and the temperature sensors?

Configuration of my site’s data

Add a supplier

Support request

Have you encountered a problem with our HACCP application? Please let us know by filling in the form below :

👉 Asking for help