Customer support

On this page, you will find various resources to help you get started with our HACCP software.

Starting the eEAT application

Consult our first use guides in order to guarantee you a serene discovery of our application without apprehension.

First time user guide to the eEAT application

Installing the eEAT app on my tablet or phone

Unable to enter sub-zero temperatures on my tablet

How do I navigate between multiple sites/establishments?

Profile management

Change my password

Self-checks management

Display the history of my self-checks

You forgot to enter a self-check, how do you make up for it?

Presenting data during a SCAV/DDPP inspection

Sensors and printers management

How do I activate the eEATbox and the temperature sensors?

Configuration of my site’s data

Support request

Have you encountered a problem with our HACCP application? Please let us know by filling in the form below :

👉 Asking for help