At eEAT, we prioritize trust over constraint.
Our no-commitment model (or short commitment) offers you total flexibility.

Our advantages:

• Total freedom: Renew your trust month after month.
• Adaptability: Adjust your licenses according to your activity (seasonal, closure, expansion).
• Market contrast: Unlike many competitors who often impose commitments of minimum 36 months, we bet on the quality of our service to keep you.

It's a partner relationship, not a forced marriage.

Yes. We believe you should only pay for what you use.
If you are open only for a known period of the year in advance, we bill you only for the opening months (within the limit of a minimum of 5 opening months).
We simply ask you in this case to pay annually having announced the opening months beforehand.

This is the most important financial question. Although renting seems cheaper monthly, buying is mathematically more advantageous over time.

Simulation for an average establishment (5 sensors + HACCP software):

📍 After 1 Year:

• Rental (Competitors): ~1300 € for equipment rental + software subscription. Balance: 0 € asset.
• Purchase (eEAT): ~600 € one-time investment + 720 € software subscription. Balance: Equipment 100% yours for an equivalent amount spent.

📍 After 3 Years (End of typical commitment with competitors):

• Rental (Competitors): ~4000 € spent. Balance: The equipment still does not belong to you, you continue to pay.
• Purchase (eEAT): ~2,800 € spent. Equipment long amortized. Balance: Savings of ~1200 € compared to rental + the equipment belongs to you.

📍 After 5 Years:

• Rental (Competitors): ~6600 € cumulative costs.
• Purchase (eEAT): ~4200 € cumulative costs, i.e., a total savings of ~2400 €. Your equipment (guaranteed 8 years) is still operational; you have the advantage of rental without the costs.

The verdict: From the 2nd year, your total monthly cost becomes lower with eEAT, while building your own equipment assets.
At eEAT, we help you avoid falling into the trap of the false good idea of rental, which quickly becomes much more expensive.
Moreover, by guaranteeing the sensors for 8 years, we also bring you the only real advantage of rental.

Unlike software sold with a one-time purchase (often obsolete after 2 years), our subscription funds a continuous improvement of your tool.

Your subscription includes:

• Operation guarantee: You are not buying software that doesn't work; we guarantee that everything is functional and willingly help you.
• Personalized configuration: We configure truly useful software with you according to your needs.
• Software evolution: New features, security updates, and regulatory adaptations (HACCP, EU standards) without extra cost, everything is included.
• Alerts included: Unlike solutions with hidden extra costs, SMS and emails are included in the eEAT subscription.
• Expert support included: Unlimited access to our team based in Switzerland, onboarding training, and guidance.
• Swiss Infrastructure: Secure hosting, daily backups, and bandwidth for AI and unlimited storage.
• Hardware maintenance: Monitoring and advice for your purchased equipment.

It is a SaaS (Software as a Service) model: you pay for a living and evolving service, not for static software.

No, our transparency policy is total. The displayed price is the real price.
What is included without extra charge:

• Initial configuration: Setup of your HACCP plan and your workflows.
• Team training: Onboarding sessions for your collaborators.
• Technical support: Unlimited via video, email, or phone.
• Updates: Automatic and free.
• Chosen Pack: The features of your Pack.

Unlike some "low-cost" offers that subsequently charge for commissioning (sometimes >400€), data exports, or premium support, at eEAT, everything is included to allow you to budget calmly.

Absolutely. eEAT positions itself as a global partner for your hygiene success, not just a software publisher.
Beyond our expert HACCP teams, our partner network is here for you:

• Consultancies & Auditors: Connection with independent HACCP consultants and laboratories for your internal audits or certifications.
• Training organizations: Connection with certified training companies.
• Kitchen design: Depending on regions.
• Independence: Unlike most of our competitors, eEAT is not affiliated with a HACCP organization (laboratory, auditor, ...); you are free to choose those that suit you.

We use our industry expertise to guide you towards the best local providers, adapted to your specific needs. This is the strength of a human and connected player.

eEAT is the most economical solution. You must compare like with like: the Total Cost of Ownership (TCO) over time, not just the displayed monthly subscription.

Comparative analysis:

• Pure rental solutions (Imposed equipment + 3-year commitment): Low initial cost, but explosive total cost at 3 years (you pay for the equipment 3 times without ever owning it).
• "Low-cost" solutions: Often functionally limited, with paid options (exports, multi-sites) and outsourced support that does not satisfy.
• eEAT (Equipment purchase + flexible subscription): Slightly higher initial investment, but profitable from the 2nd year. You own your assets, you have no blocking long-term commitment, and you benefit from high-level support.

After 5 years of use, our clients save on average 35% to 50% compared to a rental solution with long-term commitment.

Yes, we regularly work with groups and offer degressive rates and centralized licenses for multi-site structures.

Group Advantages:

• Unified dashboard: Simplified supervision of all establishments.
• Flexible licenses: Predefined and modifiable number of licenses on demand according to needs.
• Personalized pricing: Custom quote based on the number of establishments and data volume.
• Standardized deployment: Unique configuration deployed on all sites to guarantee homogeneity of procedures.

Contact us for a personalized study of your multi-site needs.

Durability is at the heart of our systems.

Our guarantees:

• Professional equipment: We only offer robust equipment (IP67/IP68 standards for sensors, ruggedized tablets).
• Extended warranty: Temperature sensors benefit from an extended 8-year warranty in case of defect during normal use.
• Reactive after-sales service: In case of failure, we facilitate warranty or rapid replacement procedures so as not to interrupt your traceability.

Unlike consumer equipment bought in stores or on the internet which often breaks down after 1 year, our equipment is designed for the intensity of a professional kitchen.

Yes, flexibility is the reason for our no-long-term-commitment model.

Simple scalability:

• Add sites: Integrate a new restaurant or workshop easily.
• Modify features: Change subscription pack at any time.
• Equipment: Add sensors at any time if you wish to start slowly.

Everything is managed via a simple exchange with your dedicated advisor, without file fees or complex administrative amendments.

We believe that proof is found through usage and exchange.
Our discovery process:

• Free personalized demo: Video conference with an expert to analyze your needs and present eEAT.
• No-commitment option: Better than a demo account, the no-commitment option allows you to cancel at the end of a month. Rather than testing on a generic account, you test on an application configured for you in real conditions. If the equipment does not suit you? We refund it to you the first month.
• Change of commitment at any time: Are you convinced of the usefulness of eEAT and wish to lower your monthly charges? Commit for 24 months at any time.
• Onboarding support: Once decided, we accompany you step by step during the first days to guarantee a successful launch.

The goal is not to sell you software, but to prove to you that eEAT is the most profitable investment for your hygiene peace of mind.